
Automated Billing for an E-commerce Retailer
Challenge:
An e-commerce retailer with a large and growing customer base was struggling with the complexity of handling varying shipping fees, discounts, returns, and tax rates across different regions, leading to inconsistent invoicing.
Solution:
We implemented an automated billing system that integrated with the e-commerce platform to handle dynamic pricing, tax rates, discounts, and returns. The system automatically calculated the total amount due, generated invoices, and provided detailed receipts for customers.
Results:
- Invoice accuracy improved by 85%, reducing the number of disputes over charges.
- Invoice generation time was reduced by 70%, ensuring that customers received their invoices promptly after purchase.
- Return processing was automated, ensuring that adjustments were reflected in the invoices immediately.
Value Added:
- The retailer reduced manual labor, leading to cost savings and more efficient operations.
- A better customer experience due to clear, transparent, and accurate invoicing.
- Increased revenue collection speed, as invoices were automatically sent and followed up with payment reminders.
Other Projects In Category
Global E-Payments Inc.
Projects Categories
- ACH (Automated Clearing House)
- Automated Billing and Invoicing
- Digital or E-Wallets Services
- Point of Sale (POS) Systems
- Prepaid Card Programs
- Subscription and Recurring Payments
- PCI (Payment Card Industry) Compliance
- Payment Processing Solutions
- Payment Gateway Integration
- Payment Dispute and Chargeback Resolution Services
- Payment API and Developer Tools for Software Integration
- Payment Analytics and Reporting Tools for Businesses
- Fraud Detection and Prevention Solutions
